-----------------------------------------------------------
-------------------------------------------------------------
*** ONLY APPLICABLE to bookings from 9:00AM to 6:00PM ***
PROMOTIONS premium special
>> Click to view <<-----------------------------------------------------------
-------------------------------------------------------------
*** ONLY APPLICABLE to bookings from 9:00AM to 6:00PM ***
Before starting your treatment, please inform us if you have the following health consideration: high or low blood pressure, allergies, heart condition, any physical ailments, disabilities, pregnant. We highly recommend that alcoholic beverages not to be consumed before or immediately after your treatment.
We have both male and female therapists to serve you. If you have a preference, please specify when arranging your appointment.
Please arrive 15 minutes early for your appointment. Unfortunately, being late for your appointment can shorten your service time. Your treatment must end on time so that the next treatment will not be delayed. In the event that there is no one to check in after your timetable, we will provide full time for your care. You should register in advance so that we can arrange and serve you best.
The price paid for spa services at Emerald Spa is inclusive of 10% VAT.We accept cash, Visa, MasterCard and JCB as forms of payment. Prices are subjected to change, prior notice will always be given before your treatment. Gratuities are not included in your service. If you feel you would like to show appreciation to your therapist, you can leave them a gratuity in an envelope available at our reception desk.
Please leave your jewelry at home or in your hotel safe. Although we provide personal lockers while receiving treatments, we regret that we cannot be responsible for your personal articles, valuables or jewelry whether damaged, lost or stolen (when brought into the Spa), either in lockers, changing rooms or anywhere within our property.
Serenity is important for relaxation; we ask that all guests talk quietly as not to disturb other guests. We require that you please turn off cell phones during your treatment. Smoking is not permitted anywhere in the spa facilities.
Your well-being and happiness is of utmost important to us. Please communicate any discomfort you may experience in order for us to rectify the situation immediately.
Emerald Spa always aims to update the latest information, easy to understand and accurate to customers. We always endeavor to immediately correct any errors we become aware of. We accepts no responsibility or liability for the accuracy, completeness, or quality of the information on this website. Specifically, we cannot guarantee absolute safety for our guests, although we regularly check for viruses in the content posted on our website.
